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Zara Ingilizian
Oliver Wright
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Over the next five years, most companies will leverage artificial intelligence (AI) Leveraging technology, they are restructuring every segment of their value chain. Meanwhile, companies in the consumer goods industry are more likely to offer valuable lessons that can be applied elsewhere.
This is because the consumer goods industry is the largest employer globally, more directly reflecting shifts in consumer expectations than any other sector. Most companies,NoneIn terms of sectors, all play a direct or indirect role in the consumer goods industry's value chain.
These companies' transformations in key sectors such as agribusiness, consumer goods, and retail will have significant and lasting impacts on business, individuals, and society. The World Economic Forum, in collaboration with Accenture, has jointly released"Transforming the Consumer Goods Industry in the AI Era"White paper focusing onAIThe impact on these areas will be analyzed. The white paper provides the following insights.
AI“"Super Process" Reimagines Traditional Business Functions
Currently, many companies are looking for opportunities to showcase elements that demonstrate positive business impact, such as return on investment (ROI).ROI). Most companies are focused on enhancing efficiency and productivity. Meanwhile, some businesses are pushing innovation further—such as by leveraging "hyper-personalization" to deepen consumer engagement.
More widespreadAIThe application has already fueled revenue growth. In fact, the changes we’re witnessing have challenged the growth expectations of many global industry leaders. Meanwhile, frontrunners are already looking ahead to adopting an agency-based approach.AIThe possibilities it will bring.AI AgentThe team can make decisions with minimal human oversight and independently carry out complex tasks.
Applying it extensively with this goal in mindAI, business leaders will be able to redefine the four essential capabilities, enabling companies to become as agile and…AIIt operates just like an empowering "super process." These four capabilities are: strategy and planning, innovation and growth, customer—and/Or consumer engagement, as well as operations and supply.

AI-powered "super processes" can transform the way businesses operate.
:World Economic Forum/Accenture
Notably, these super processes are equally applicable in other fields, and companies across different industries should adapt them according to their unique models and strategies. Businesses should consider the following points:
Strategy and PlanningThe process will become a "living organism," as generative AIGenAI) Tools, agents, and teams will help executives organize and analyze real-time data on consumer preferences and global trends, enabling them to derive valuable insights. For instance, based on “Digital Twin“Technology recreates the company’s entire value chain, enabling executives to collaboratively and systematically evaluate multiple possible future scenarios—and effortlessly align and synchronize strategic, tactical, and operational plans across the value chain.”
GenAIThe expected impact of this super process is to boost revenue.10-20%, cost reduction5-10%,EBITDAThe impact is15-30%
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GenAI,2038Year, in just seven regions,GenAIThe transformative power is expected to bring significant growth to the consumer goods industry.1.2Trillion-dollar economic value.
Super processes can help business leaders in the consumer goods industry seize this opportunity. Just imagine: what could these processes bring to your company?

The above content solely represents the author's personal views.This article is translated from the World Economic Forum's Agenda blog; the Chinese version is for reference purposes only.Feel free to share this in your WeChat Moments; please leave a comment at the end of the post or on our official account if you’d like to republish.
Translation:Di Chenjing | Editor: Wan Ruxin
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